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Help, my phone or camera is water damaged!

By this point, you may have searched google far and wide in a desperate panic. Or maybe you’ve been quite lucky and this is the first place you’ve come to.

Your device is water damaged or you’re worried it might be at some point in the near future. Our advice is to ACT QUICKLY!! Otherwise it can become damaged beyond repair!

Fresh vs. Salt water damage.

  • Fresh water is naturally occurring water such as: ice sheets, ice caps, glaciers, icebergs, bogs, ponds, lakes, rivers and streams.
  • Salt water is water from a sea or ocean.

If your device gets wet from fresh water, there is a glimmer of hope that it may still work. Sadly, there is less hope when the phone or camera has been in salt water because of the likelihood of corrosion.

 

How to save it if it’s been in fresh water.

  • Turn the phone or camera OFF completely, keeping it on may short circuit and damage the device even more!
  • Towel dry the water damaged device thoroughly. Don’t use compressed air, it pushes the water deeper into the phone or camera!
  • Remove the SD card, battery and any loose attachments to it.
  • Open the battery back and proceed to use a fan or hair dryer at a low setting to help evaporate the water.
  • Put it in an air tight container with silica gel, it’ll help absorb moisture. If you don’t have that, use white rice. Cover the device in the container of rice until it evaporates the water. It may take days so be paitent!
  • When you think it is dry, replace the battery and the SD card. The card may have survived the water attack but the battery will absolutely have to be replaced for safety.
  • Turn on the device. We can’t guarantee it’ll be 100% but it may still work.

How to save if it’s been in salt water.

Don’t give up all hope, try this method.

  • Turn the phone or camera OFF completely, keeping it on may short circuit and damage the device even more!
  • (THIS STEP IS ONLY FOR SALTWATER DAMAGED DEVICES) Rinse the device out in a mixture of 50% alcohol and 50% freshwater. Appreciating that you may not have alcohol to hand, still rinse with water as it still helps (you can always add alcohol at a later date). This suggested mixture may remove salt water residue out of the phone or camera and helps vaporise the water too.
  • Towel dry thoroughly. Don’t use compressed air, it pushes the water deeper into the water damaged device!
  • Remove the SD card, battery and any loose attachments to it.
  • Open the battery back and proceed to use a fan or hair dryer at a low setting to help evaporate the water.
  • Put it in an air tight container with silica gel, it’ll help absorb moisture. If you don’t have that, use white rice. Cover the water damaged device in the container of rice until it evaporates the water. It may take days so be paitent!
  • When you think it is dry, replace the battery and the SD card. The card may have survived the water attack but the battery will absolutely have to be replaced for safety.
  • Turn on the device. We can’t guarantee it’ll be 100% but it may still record.

Still no joy?

We can have a look at any action camera but we can’t promise that we’d be able to fix it. We’ll certainly try our best.

http://www.hedcamz.com/hedcamz-gopro-repairs/

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